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ADECS Profita
   

 

CUSTOMER RELATIONSHIP MANAGEMENT

 

ADECS Profita knows a great deal about, and truly understands, Customer Relationship Management (CRM).

We have wide ranging expertise in all aspects of sales, marketing, customer management and supporting IT systems. Our experience has been from both the business consulting and CRM systems sides. We are able to supply a complete CRM solution ensuring that systems are fully integrated with the strategic needs of the business, its management, people and processes.

 
Our experience has uniquely been from all four dimensions of CRM:
 
Competitive Strategy
Determining the strategic role of CRM.
 
Processes & People
Re-engineering business processes and aligning people with new ways of working.
 
Sales & Marketing
Designing CRM augmented sales and relationship marketing approaches.
 
CRM Software & IT
Choosing, implementing and supporting the right CRM software and IT hardware.
 
We also offer full technical product support including all aspects of configuration, installation, training, remote and field engineering support on the Goldmine Range of CRM Solutions.
 
CRM Health Check
(Are you getting the most out of your Customer Relationship Management system? Find out with a free healthcheck. Terms and Conditions apply. Simply fill out the enquiry form and we'll get in contact with you).