Case Study
Chartered Institute of Housing
Who are CIH and what did they need?
CIH is a registered charity and a not-for-profit organisation. CIH is a professional body for people who work in housing, providing support to housing professionals. Employees are able to seamlessly transition between office and remote location working, which has now become a key part of their business strategy.
ADECS-Maple worked with CIH to understand their immediate and long-term requirements, including future technology changes, their commitment to providing a positive user experience, their sustainability aspirations, and their value for money requirements. This enabled us to determine a sensible IT refresh cycle that would meet their needs and be matched with their finance structures to provide a cost-effective solution.
“ADECS Maple’s support was essential to our successful move to being able to work in a fully flexible way. Our colleagues can now work seamlessly from any location that has internet access. ADECS Maple has developed an in-depth understanding of CIH and our business, which they have used to ensure we have an approach to IT that supports our business needs and is matched to our finances. They are an essential part of the CIH team.”
Gavin SMART, Chief Executive at Chartered Institute of Housing
Why should you consider ADECS-Maple?
ADECS-Maple provided CIH with a complete technical environment that is reliable and cost-effective. Allowing ease of connectivity to others and providing a future IT road map, including the latest technological developments and budgetary planning. ADECS-Maple also provides additional benefits, particularly full-on demand support, which has been essential for keeping the business running smoothly every day.
- We helped CIH move to leasing equipment, so they are no longer burdened with out-of-date tech after a couple of years, reducing the upfront costs
- Servers and systems were moved from physical to virtual, reducing space and energy demands.
- 3 year swap out warranty replacement on all refurbished equipment
- moved from on-premises exchange and files to a sophisticated Office 365 and SharePoint integration
- Upgraded all phone lines to a digital solution linked in with Microsoft Teams
“ADECS Maples have helped us to ensure that our IT is fit for purpose, affordable, and up to date backed by a plan to ensure that our IT keeps pace with developments and can meet our needs as we change as a business. We now enjoy highly reliable and smooth-running systems with incredibly low downtime rates. Their on-demand support ensures that when we do encounter problems, the vast majority are resolved quickly and efficiently with no business impact.”
Gavin SMART, Chief Executive at Chartered Institute of Housing